FAQ's

1. What payment methods are accepted?

redersvalley.in supports secure online payments via Razorpay. You can pay using Credit Cards, Debit Cards, UPI, Google Pay, PhonePe, Paytm, and other popular payment options.

2. Is Cash on Delivery (COD) available?

Yes, Cash on Delivery (COD) is available on select orders.

3. What are the shipping charges?

• ₹40 for prepaid orders

• ₹50 for COD orders

• Free shipping on prepaid orders above ₹999

4. How can I stay updated on offers & discounts?

Follow RedersValley on Facebook & Instagram for the latest deals, or subscribe to our newsletter for exclusive offers and updates.

5. How can I track my order?

Once your order is shipped, you can track it from the “My Orders” section using the “Track Order” option.

6. Why am I unable to track my order?

Your order may not have been shipped yet. If tracking details are unavailable, please wait for dispatch or contact our support team for assistance.

7. What is the estimated delivery time?

• Standard delivery: 5–6 working days

• Local delivery: 2–3 working days

8. Is free delivery available?

Yes, free delivery is applicable on prepaid orders above ₹999.

9. How secure is my personal information?

At Redersvalley.in, your privacy is a priority. All payment transactions are protected using SSL encryption. Your payment information is used only to complete your order and is never stored.